Difficult Conversations, Conflict Resolution & Mediation Through Theatre
Rehearse difficult conversations safely to master conflict resolution, transform disputes into understanding, and build organizational dialogue skills—reducing escalation, improving relationships, and enhancing team cohesion every leader needs.
THE REHEARSAL ROOM
What This Programme Is
The Rehearsal Room integrates Harvard Negotiation Project research, Nonviolent Communication, transformative mediation, and restorative justice into theatre-based practice for navigating conflict. This program addresses the reality that underlying every difficult conversation are three deeper conversations: the "What happened?" conversation, the feelings conversation, and the identity conversation. Through rehearsal methodology, participants practice difficult conversations before organizational stakes become real, building capacity for transformative dialogue that moves from positions to needs, from judgment to understanding, and from conflict avoidance to productive engagement.
Who This Is For
Leaders facing persistent interpersonal conflicts
Mediators and HR professionals supporting conflict resolution
Teams with high conflict avoidance or unproductive conflict patterns
Anyone needing to navigate difficult conversations with clarity and compassion
Leaders wanting to build organizational capacity for constructive dialogue
Format
Highly experiential. Participants practice through Kolb's experiential cycle using theatre methods, Meisner technique for deep listening, role reversal exercises, Forum Theatre testing multiple solutions, and scene work exploring root causes vs. symptoms.
What You'll Develop
Core Capabilities:
Understanding needs, positions, interests, and values through dramatic structure
Nonviolent Communication: observations without evaluation, feelings vocabulary, universal needs, clear requests
Self-regulation strategies for emotional triggers
Perspective-taking through character development and role reversal
Deep listening for meaning beneath words
Restorative justice approaches moving from punitive to healing responses
Key Competencies:
Three-conversation framework (what happened, feelings, identity)
NVC four-component model (observations, feelings, needs, requests)
Transformative mediation capacity
Empathic presence and listening
Managing conflict as opportunity for growth
Third-party neutrality and holding space